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Starting Jan.29, with just one call to our new Patient Access Service Center, you can:
- Schedule multiple visits
- Learn what your insurance covers
- Get instructions about your diagnostic test or procedure
At the same time, you will also be able to find out what, if any, out-of-pocket expenses apply and if any preparation is required. The facilitator will also advise what time to arrive, where to check-in and what to bring with you.
The local number to reach the CMH Patient Access Service Center is 410-414-APPT (2778). There is also a toll-free number for those calling from work or another location outside the county. That number is 1-855-414-APPT (2778).
In the past, you would have probably had to call several different offices, talked to several different people who would have asked you the same questions over and over again. The new Patient Access Service Center streamlines the entire registration process and eliminates unnecessary duplication.The result is a well-organized system that provides improved access and saves you time.
The Patient Access Service Center will handle making appointments for most outpatient services, including:
- Anti-Coagulation Clinic
- Cardiac/Pulmonary Rehabilitation
- Cardiopulmonary Services
- Diabetes Self-Management Program
- Diabetic Counseling
- Diagnostic Imaging
- Endoscopy Center
- Family Birth Center
- Magnetic Resonance Imaging (MRI)
- Medical Nutritional Therapy
- Nuclear Medicine
- Occupational Therapy
- Pain Management Center
- Physical Therapy
- Same Day Surgery
- Spine Clinic
- Sleep Disorders Center/EEG
- Speech Therapy
- Ultrasound
- Wound Center
A completed physician’s order is needed for tests and exams to be scheduled. These can be faxed to the Patient Access Service Center at 410-535-8789. We are open Monday to Friday from 7 a.m. to 5 p.m. Fax requests are available after business hours. Please have your insurance information handy when you call, which will help us to register you more quickly. For patients with special communication needs, please see hearing impaired services.
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