To enhance communication between providers, patients and families, Calvert Memorial Hospital has installed expanded whiteboards in all medical-surgical rooms. Studies tell us that communication plays a key role in patients having a “good” experience; is essential to keeping them well informed and contributes significantly to better clinical outcomes.
Our whiteboards are situated so that patients can clearly see them from their bed. The hospital’s clinical staff collaborated to determine the most important information to include. Each patient’s board clearly lists their caregivers, their care plan for the day and if any tests are scheduled.
There is also space for the family spokesperson’s name and a meal plan that identifies any food allergies. A special section is devoted to pain management that details when the last dose of pain medication was given, when the next dose is available and a numeric chart for the patient to assess their pain level.
The whiteboards serve as a handy reference for patients and family members. Our goal is to help them feel more connected with the providers. This way, their entire care team is all on the same page and everyone is working together to give our patients the best care possible.