Calvert Memorial Hospital has received the 2012 Excellence Award for Quality Improvement from the Delmarva Foundation for Medical Care. CMH was one of 13 hospitals statewide to receive the prestigious award, which recognizes those facilities that excel in “significant and sustained” quality care.
“We are pleased to recognize Calvert Memorial Hospital with this award,” said Thomas Jackson, Delmarva Foundation’s Chief Executive Officer. “Recipients of this award possess a strong commitment to excellence and to improving the quality of care for their patients.”
This is the fourth time that CMH has earned the Delmarva Excellence Award. Specifically, Calvert achieved high marks for preventing surgical infections and treating heart attack, heart failure and pneumonia patients – based on established measures for best practice.
The Delmarva Foundation, created in 1973, is a nationally recognized leader in healthcare quality improvement. The non-profit organization works to improve care for Maryland’s 730,000 plus Medicare beneficiaries and to provide consumers with quality information to help them make informed choices.
“We are pleased to be selected by the Delmarva Foundation to receive this high honor,” said CMH President and CEO Jim Xinis. “This award is especially meaningful because it compares our performance to national benchmarks for quality care.”
To qualify for the award, CMH achieved over 90 percent for four consecutive quarters (or 12 months) in 2011 on 18 key clinical indicators – such as how many heart attack patients receive aspirin upon admission and at discharge. Those who receive aspirin experience fewer complications including another heart attack.
Other measures include the use of beta-blocker medications for the treatment of a heart attack and the use of antibiotics prior to surgery. The performance measures are selected based on “best practice” or what has proven effective over time according to the latest clinical research. “Doing these things result in better outcomes for our patients,” said Helen Burroughs of the CMH quality management team.
Nichole Pieters, director of quality management at CMH, credits the Core Measures Task Force with leading the effort. The multidisciplinary group includes members from the executive and quality management teams as well as physicians, nurses, pharmacists, educators and IT staff.
“Providing the highest quality care in a safe environment is what we strive to achieve every day,” said Xinis. “This recognition is really a tribute to our entire team. Quality care begins with quality people. And that is certainly true here.”
Pictured at the Delmarva Quality Award ceremony are, left to right, Carolyn Jackson, Project Manager II, Delmarva Foundation, Tom Jackson, CEO, Delmarva Foundation, Susan Dohony, Calvert Memorial's Vice President, Quality Improvement, Sally Showalter, Chairman of the Calvert Memorial Board of Directors, Dean Teague, Chief Operating Officer, Calvert Memorial , Jennifer Cotner, Infection Control RN, Helen Burroughs, Core Measures Coordinator, and Nichole Pieters, Director, Quality Improvement.