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Patient Advocates

Our patient advocates are here to help you. Patient care is our most important job. We want to make sure your hospital experience is the best it can be. 

If you have a concern about your own or a loved one’s care while a patient, we encourage you to let us know so that we can address it as soon as possible. Please call 410-414-4623 (inside hospital, dial ext.4623).

Our Patient Advocate Program is designed to help you and your family find solutions to special concerns and answers to questions you may have.

A patient advocate can provide:

  • A connection to hospital resources
  • Information concerning your rights and responsibilities
  • A neutral person for you to speak with about special needs
  • An explanation as to how we will respond to your concerns or issues

A patient advocate will:

  • Act on your behalf to review concerns, inquiries and needs
  • Advocate for patient rights
  • Promote good customer service
  • Help facilitate quality patient care

If you have a question and don’t know who to ask for help, please contact a patient advocate. Confidentiality is highly respected and maintained. To speak with a patient advocate, please call 410-414-4623 (inside the hospital, dial ext.4623).

 

 

 

 

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