The quality patient experience is an integral part of care at Calvert Memorial Hospital and can contribute to enhanced patient outcomes. Our commitment to your satisfaction starts at the very top of our organization. One of the ways we show this – is through Executive Rounding.
This process has various Calvert Memorial leaders rotate through the hospital daily and visit newly admitted patients. The feedback they gather provides important insights about what’s working well and opportunities for improvement. It also ensures that any operational issues are quickly addressed.
We depend on our patients and their families to keep us informed about their care. By sharing your thoughts and feelings with hospital leaders and staff about your experience, you can help us make Calvert Memorial better – every day for future patients and their families.